Showing posts with label business communication skills. Show all posts
Showing posts with label business communication skills. Show all posts

Wednesday, 21 September 2011

Someone says.... Simon says.... She says... He says... They say

Want to brush up your own reputation? Quote someone who had praised you and that will immediately build up your reputation.

(Agent says tenants say he preferred to deal with her)

Tuesday, 30 August 2011

I'll get back to you later... (Or, stay silent)

Asked a question or situation, and you are not ready to respond? Maybe you are in a bad mood, busy, in a tight situation or simply want to deflect the attention from yourself. Say, "I will get back to you later" or "Can I get back to you later" Or, stay silent. 

It is entirely up to you if or when you get back to the person. Sometimes, the person might forget. Sometimes, when the heat of the situation has reduced, your answer would not be put in a tight spotlight anymore. It may give you more rest and focus later to reply in a more meaningful way in the time of your choosing or better timing.

He listened to me....and strike big!

You want to get people to listen to your idea/advice. You suggested that they do this (let's say take action A). Unless, you have achieved some reverence status, some common reactions are likely: "Who do you think you are telling me what to so?" "Does it work?" "I don't believe it will work". But, if you can add this simple ending to your advice: "He listened to me....and it worked!" Someone listened to you and had achieved great results will increase the acceptance rate of your advice. Try it...

Saturday, 13 August 2011

Which one is better? The bad or the worse?

If you have an option (or idea) that you want accepted. Make that a good case. Now that is easier said than done. No one buys an idea that sounds too rosy or too good to be true. So, balance it up mention about the bad side too and make it a bad case. But, wait. Make out another scenario and make this other case so bad that it is a worse case scenario. Between the bad and the worse case, guess what will people choose? That's right the bad case, because the bad case is better than the worse.

Monday, 25 July 2011

You are nice.... I tell people you are nice

You are good.... I tell him you are good at your work
You are kind... I tell her you are a very kind person
You are good... I like your work. I like your leadership. I support you. I won't know what will happen without your leadership and support.


Be nice to people. Say nice things. Tell others about the nice things you said. People will like you.

Sunday, 24 July 2011

He who shouts loudest wins....

Want your problem solved?

Want something badly?
Want to be paid?

Whatever you want, bear in mind: He who shouts loudest wins....

Want something: Nag. Repeat. Voice out. Repeat. 
Don't know anything: Search. Find. Ask.  

Thursday, 21 July 2011

Book Review - How to Win Friends And Influence People by Dale Carnegie

How to Win Friends And Influence People, the title itself is captivating. The blog author's first reading of the book dated some 30 years ago. It definitely captivated a young teenager then who quoted the book in the resume and got a few job interviews.


The book was written many many years ago. The original version by the author, Dale Carnegie who has passed on, had been revised by people likely to be given the permission by the Dale Carnegie's estates. Personally, the blog author prefers the original version. However, the revised version is still worth an investment for personal development. Even though the examples were taken from a life that existed some decades ago and may not be highly reflective of the current pace of life, but there are some very good gems in the book to take away. 

Dale Carnegie's name is a household name or an institution in the communication or personal / corporate development industry. If you want to attend a Dale Carnegie's course, it can cost around $700 to $3,000. So, investing in the book is definitely easier on the pocket. Check out the complete set of Dale Carnegie's books at Amazon.

Monday, 18 July 2011

Let it the cat out before it is discovered...

If you are responsible for task A and something happens that needs the attention of B...

If you let B discover about A without informing B, chances are B will get upset. But, if you first warn or inform B before B finds out about it, chances are B is more forgiving. 

To tell or not to tell...?

Saturday, 9 July 2011

How to Improve Your Communication Skills in the Workplace and in Business?

People struggle at work because they spent years in school hoping to get a good job upon graduation but it taught them NOTHING about how to talk and influence their way to the top. They don’t get promoted because they are good at talking with people around them, but not with people above them. Here are some suggestions how you can improve your communication skills in the workplace and in business:

Observe And Learn From How Successful People Talk
Observe and learn from the top executives in your workplace. Make opportunities to attend meetings or work with them. Observe how they sell their ideas and communicate with people. You can also watch TV interviews of top executives being interviewed. Study how they express themselves.

Train Yourself To Speak Up
Do mock presentations and video yourself. Then replay to review yourself critically. Do you see an eloquent leader in the making? Identify the areas for improvement and re-do the video presentations until you are happy to see the way the person (you) communicate in the video.

Speak In Church
You could build up your confidence through speaking in a church. The church is a good platform to improve your communication skills as a lot of church activities revolve around speaking publicly in groups.



Join A Toastmasters Club
Or, join a toastmasters club in your area. A toastmasters club gathers like-minded people in regular meetings to express their ideas and make speeches. Members evaluate and give each other marks for the expressions and speeches, with the objective to improve each other’s presentation skills.

Practice Talking And Selling Your Ideas
With modern computer technology, people’s communication skills have fallen backwards. People type rather than talk verbally, and feel more comfortable hiding behind their computers. Most successful business deals, however, are still transacted in a face-to-face meeting. It has, therefore, become even more urgent to practice selling your ideas. Get into office meetings and customer presentations in the workplace that allow you to improve your communication skills so that you can be natural in front of others.

Read Communication Books That Has Plenty of Real Life Examples
Go to the bookshop and look for good communication books. Find one that has plenty of everyday real life examples that you can learn from.

Attend A Communication Skills Course to Improve Your Chances for the Next Job Promotion
Most companies have an annual training budget. Check out your staff manual. Find a suitable course and get approval from your boss to utilize the training budget to improve communication skills. Or, suggest to your training department to include a communications skills course into their training agenda for you.

Visit www.how2talkeffectively.com for some top quality communication books not found in Amazon, ebay, etc..

Friday, 8 July 2011

Make a grunt as if to say, "If you don't get it now, you'll be a loser." Then say, "You mean you don't know about the big benefits? Everyone knows already"

When people question why you do things when you are just doing the normal run of the mill things, like they are nosy or super-imposing and you are annoyed, then tell them what they are missing if they don't do the same as you are doing. It will worry them and make them run for the money (with their mouth) for their unwanted curiosity, because they now have to quickly sprint to find out (or beat themselves) for what they have been missing for doing nothing.

Yes, sometimes a grunt and a horrified facial expression speaks more than a thousand words. 

For workplace communication books, visit www.how2talkeffectively.com